What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and bank transfer. For large wholesale orders, we also accept letters of credit.

How do I provide measurements for custom sizing?

After placing your order, email us your height, weight, bust, waist, and hip measurements. You can use centimeters or inches. We will confirm receipt within 12 hours.

Is custom sizing really free?

Yes. Custom sizing is completely free on most items. Our tailors will make the garment to your exact measurements at no additional cost.

How long does shipping take?

Standard international shipping: 7-15 business days. Express shipping (DHL/FedEx): 3-7 business days. Custom-made items: add 2-4 weeks for production.

Can I order items not listed on your website?

Yes. Email service@asian-culture-shop.com with a description or photos of what you need. We can source it from our artisan network.

How to Order

Ordering from Asian Culture Shop is straightforward. Here is everything you need to know about placing an order, custom sizing, payment, and shipping.

Ordering Steps

Browse Our Collection

Explore our categories: Hanfu, Dance Costumes, Dragon & Lion Dance, Kimono & Yukata, Hair Accessories, or Silk Fabrics.

Choose Your Size or Go Custom

Select from our standard size chart, or choose "Custom Sizing" for a perfect fit. Custom sizing is free on most items. You will provide measurements after checkout.

Add to Cart and Proceed to Checkout

Add items to your cart, review your order, and proceed to our secure checkout page.

Complete Payment

Pay securely with your preferred method. All transactions are encrypted and secure.

Receive Your Order

Standard international shipping takes 7-15 business days. Express shipping (DHL/FedEx) takes 3-7 business days. Custom-made items may require 2-4 weeks for tailoring before shipping.

Payment Methods

Credit Cards Visa, MasterCard, American Express

PayPal Pay with your PayPal account

Bank Transfer Direct bank-to-bank transfer

Letter of Credit For large wholesale orders

Custom Sizing Guide

One of our most popular features is free custom sizing. Here is how it works:

Step 1: When ordering, select the "Custom Size" option.

Step 2: After placing your order, email your measurements to service@asian-culture-shop.com:

Height
Weight
Bust circumference
Waist circumference
Hip circumference
Shoulder width (optional)
Arm length (optional, for long sleeves)

Tip: Use a fabric measuring tape. Measure over lightweight clothing (not over thick layers). If you are between sizes, send us your exact measurements — our tailors will adjust the pattern accordingly. Centimeters or inches are both fine.

Step 3: We confirm your measurements within 12 hours and begin tailoring your garment.

Shipping Options

Method	Delivery Time	Cost
Standard International	7-15 business days	Free on orders $150+
Express (DHL/FedEx)	3-7 business days	Calculated at checkout
Custom-made items	2-4 weeks production + shipping	Free on orders $150+

We ship to over 50 countries including USA, UK, EU, Australia, Canada, Japan, and Southeast Asia.

Returns & Exchanges

We want you to be completely satisfied with your purchase.

Standard items: Can be returned within 30 days of delivery for a full refund.
Custom-made items: Non-returnable unless there is a quality defect. If the item does not match your specifications, we will remake it at no charge.
Damaged items: Contact us immediately with photos. We will send a replacement or issue a full refund.

Note: To initiate a return, email service@asian-culture-shop.com with your order number and reason for return. We will provide return instructions within 12 hours.

Bulk & Wholesale Orders

We offer special pricing for:

Schools and universities ordering for cultural events
Dance troupes and performance groups
Martial arts schools
Event planners and production companies
Retail shops interested in reselling

Email service@asian-culture-shop.com with the items, quantities, and your deadline for a custom quote.

Need Help?

If you have any questions not answered here, check our FAQ page or contact us directly. We respond within 12 hours, every day of the year.

Ready to order? Start browsing our collections:

Hanfu • Dragon & Lion Dance • Dance Costumes